Genesys Sound Cards & Media Devices Driver Download For Windows 10



  1. Genesys Sound Cards & Media Devices Driver Download For Windows 10 32
  2. Genesys Sound Cards & Media Devices Driver Download For Windows 10 64
  3. Genesys Sound Cards & Media Devices Driver Download For Windows 10 Free
  • 1Audio Files

In the Audio Files section you can upload and delete your audio files.thumb|center|650px|Audio Files

Genesys Logic GL3220 USB 3.0 Card Reader, firmware 551. Genesys Logic GL3220 is a super speed USB 3.0 compliant Mulit-LUN card reader controller which can support various types of memory cards. Supported all Windows OS. Genesys is a provider for multi-channel customer experience and contact center solutions. The tag should be used for questions on the Genesys Framework and all associated interaction management systems and tools. Genesys Workspace Desktop Edition (Workspace) is a modular, customizable application that enables you to handle contact center interactions, monitor contact center and personal KPIs, and consult with your colleagues. This download provides the Realtek. High Definition Audio Driver for the 3.5mm audio jack on the Intel® NUC Kits NUC8i7HxKx. This audio driver is required if you plan to connect a microphone or headset to the audio jack or want to use the TOSLINK connection on the back of the Intel NUC.

Uploading Audio Files

Genesys sound cards & media devices driver download for windows 10 32
When uploading zip files that contain a __MACOSX folder, ensure you follow the instructions for removing the folder.

To upload an audio file from your computer to CX Builder, follow the following steps:

  1. In your CX Builder account, access Audio Manager by doing one of the following
    • On the Home tab, on the right side of the screen click Audio Manager under the CX Builder heading.
    • On the CX Builder tab, click Audio Files.
  2. Click the Browse button.
  3. Browse to where the file is stored on your computer and select the file.
  4. Click on the Upload button. The following dialog box appears:
    thumb|center|650px|Audio Files - Upload Confirmation
  5. Choose how you want to handle audio files if the file name is a duplicate:
    • Click Yes if you want to replace any files with the same file name.
    • Click No if you do not want to replace file with the same name. Once you click No, for any files you uploaded that had the same name, CXB appends “_1” to the name. If you upload the same file again, CX Builder appends “_2,' and so on if you continue uploading the same file.
  6. After the upload has completed, you will see the new file listed with the other audio files.
  7. The file is available to be linked to any voice page in your IVR.

Note:

  • If you want to organize your audio files in a folder, create the folder first before adding the file, per the instructions below.

Creating an Audio File Folder

You can store your audio files in relevant directory. To create a directory:

  1. Enter the folder name in the Add Folder text box.
  2. Click the Add button.
  3. Click to Folder Up button to return to the root or previous folder.

Uploading Audio Files to a Voice Page

You can also upload audio files directly from a voice page:

  1. From within the voice page you will see Initial Prompts. These are the prompts that a caller would hear when they access this voice page.
  2. Next to Add Prompt, click Audio.
  3. To the right of the added field, click Link Audio and an Audio screen displays.
      thumb|center|650px|Link Audio
    • If the audio file you want is listed on the right, select it.
    • If you need to upload it, do the following:
      1. Click Browse and find the location on your computer where you saved your sound file and double-click on the file you want to use.
      2. Click the Upload button. Note: Audio files uploaded from a page are added to the list of audio files in the Audio Manager for use by other pages.
      3. Once the upload completes, from the list of audio files on the right, click the check box next to your sound file.
  4. Click the Link to Page button.
  5. Once you have verified that your sound file is linked to your prompt, save the page.

Audio File Specifications

CX Builder supports file name lengths of up to 255 characters.

All audio files uploaded to CX Builder should be in the following format:

  • Windows PCM Wav
  • 8 kHz
  • 16 bit
  • Mono
  • 5 MB maximum file size

Notes:

  • If you try to upload an invalid audio file (for example, it's not a .wav file), whether as a single file or in a zip file, CX Builder displays an error informing you what file is invalid.
  • When playing in-queue music from the IVR, the default maximum length for the music-in-queue audio file is one hour. In this situation, the music must be recorded at 8 KHz and 8 bits; at these settings, the hold music file size is about 64 MB.

Radar Sounds, one of the few remaining studios in the UK to offer true analogue tape recording facilities, has installed a Neve® Genesys G32 console.

The new desk replaces an Amek Angela console that was on its last legs, says studio owner “Fuzz” Barthram-Keet.

Genesys Sound Cards & Media Devices Driver Download For Windows 10 32

“The Angela’s reliability had become a problem because it was so old, and we also needed something that offered proper automation and recall for mixdown,” he explains. “I already own a pair of Neve® 1073DPA mic pre-amps and I know just how much I love the sound of them, so a Neve console was top of my shopping list. The desk’s fabulous analogue design and Neve preamp circuitry allows us to keep the mix analogue from start to finish without sacrificing modern features such as hands-on DAW control and connectivity.”

Radar Sounds was established eight years ago when Fuzz took over the recording studio, which was formerly used by record label 4AD. Located on Platts Eyot, a small island in the River Thames (close to Hampton Court), Radar Sound Services places a strong emphasis on live recording and using analogue facilities to capture the best sound.

As well as tracking, Fuzz also offers mixing and mastering services and describes the business as a ‘one stop shop’ for musicians, media companies and voice over artists. Clients have come from many different countries and genres and include Slobheads, Young Romance, Archie Bronson Outfit, Ariel Pink, Atlas Sound/Deerhunter, Hard Fi producer Wolsey White, Serafina Steer and Younghusband.

Genesys sound cards & media devices driver download for windows 10 64

“I started out as a guitarist in a band but moved into the Engineering/Production side of the business because I was fascinated by the technology and the challenge of capturing great sound,” he says. “I eventually acquired enough equipment to start my own studio and was told about the facility on Platts Eyot by my former sound Engineering teacher. Although we offer a full range of services, we tend to attract artists who prefer an analogue sound and want to record all their instruments live. I’ve always been interested in capturing the true essence and vibe of a band and I do feel live recording to 24 track analogue tape enables you to do that better. But obviously, as a commercial business, we cater for all types of projects and are equally at home with digital, which we record using our *IZ ADA system.”

Fuzz adds that the studio’s new Neve Genesys has made it faster and easier to switch between sessions, which has improved the facility’s productivity.

Genesys sound cards & media devices driver download for windows 10 32

“The desk does give us a commercial advantage and I’m really thrilled with it,” he says. “It perfectly complements the way we like to work and by using its preamps, EQ and dynamics, we can now offer our customers that classic Neve sound.”
Like so many commercial facilities, Radar Sounds had to close its doors during the Covid-19 lockdown but was able to stay busy with online mixing/mastering projects.

“The pandemic has made the situation difficult for people who want to record live, but we are confident about the future because we are adaptable and have the experience to provide a professional package at a great price,” Fuzz says. “We have mastering and mix projects scheduled for the summer and we hope it won’t be too long before we can get bands back into the live room to record.”

Genesys Sound Cards & Media Devices Driver Download For Windows 10 64

Genesys sound cards & media devices driver download for windows 10 32

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Genesys Sound Cards & Media Devices Driver Download For Windows 10 Free

About AMS Neve
AMS Neve engineers have pioneered the greatest proportion of the ground-breaking techniques in the professional audio industry. Just a few examples of “world firsts” are moving fader automation, hard disk editing, digital console technology, digital audio for film, microprocessor-controlled effects units and standards such as MADI.
The most discerning artists, producers and facility owners regard AMS Neve products as No. 1 for desirability on their equipment list and have done so for the past fifty years.
Recognised by all the premier bodies in the various fields of music, TV and film, the products and their designers have been honoured by two Scientific and Engineering Academy® Awards, an Emmy™ and a Grammy™ amongst many others.
All AMS Neve products are designed and built in-house at the company’s Headquarters in Burnley, England. For more information please visit: http://www.ams-neve.com